Terms And Conditions

Terms Of Usage

Welcome to Onlinehumanhair.com. Onlinehumanhair.com provides services to you subject to the notices, terms, and conditions outlined in this agreement. Besides, you will obey the rules, policies, terms, and conditions applicable to such services before using them. Onlinehumanhair.com reserves the right to change this site and these terms and conditions at any time. Therefore, please read this agreement carefully. Accessing, browsing, or otherwise using the site indicates your agreement to all the terms and conditions in this agreement. Furthermore, you shall not upload, distribute, or otherwise publish through this site any Content, information, or other material that:

  1. Bugs, viruses, worms, trap doors, Trojan horses, or other harmful codes or properties;
  2. Is libelous, threatening, defamatory, obscene, indecent, pornographic, discriminatory, or could give rise to any civil or criminal liability under the laws of the U.S. or any other country that may apply;
  3. Violates or infringes upon any person’s copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights.

Onlinehumanhair.com may give you an account identification and password to access and use certain portions of this site. Each time you use a password or identification, you are authorized to access and use the site in a manner consistent with the terms and conditions of this agreement, and Onlinehumanhair.com has no obligation to investigate the source of any such access or use of the site. By accepting these Terms of Use through your use of the site, you certify that you are 18 years or older. If you are under 18 years old, please use this site only under the supervision of a parent or legal guardian. Subject to the terms and conditions of this agreement, Onlinehumanhair.com grants you a limited, revocable, non-transferable, and non-exclusive license to access and use the site by displaying it on your Internet browser only for shopping, not for any commercial use or use on behalf of any third party, except as explicitly permitted by Onlinehumanhair.com in advance. Any violation of this agreement shall result in the immediate revocation of the license granted in this paragraph without notice. Unless expressly permitted in Onlinehumanhair.com in advance, all materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips, written and other materials that are part of this site (collectively, the “Contents”) intended solely for personal, non-commercial use. You may not make any commercial use of any information provided on the site or make any use of the site for the benefit of another business. Onlinehumanhair.com reserves the right to refuse service, terminate accounts, and cancel orders at its discretion, including, without limitation, if Onlinehumanhair.com believes that customer conduct violates applicable laws or is harmful to its interests. You may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile, or otherwise exploit this site or any portion of it unless expressly permitted by Onlinehumanhair.com in writing. You will be solely responsible for all access to and use of this site by anyone using the password and identification initially assigned to you whether or not such access to and use of this site is actually authorized by you, including without limitation, all communications and transmissions and all obligations (including without limitation financial obligations) incurred through such access or use. You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you. You shall immediately notify Onlinehumanhair.com of any unauthorized use of your password or identification or any other breach or threatened breach of this site’s security. Onlinehumanhair.com sincerely respects property rights. If there is a copyright infringement on any picture, please contact us, and we will remove the picture as soon as possible.”

User Account

Each customer can create only one registered account by default for safety and security. Onlinehumanhair.com reserves the right to suspend accounts without further notice for customers who attempt to create several accounts. Both parties agree that, following order dispatch, transportation is the sole responsibility of the third-party logistics company. During this stage, full ownership of the product(s) belongs to the buyer; the buyer shall bear all associated liability and risks during transportation. In accordance with Customs regulations, customers must provide valid and accurate data. All consignee names, addresses, and payers’ names should be correct. Certain countries request that the consignee submit their ID or passport to clear the package or for payment verification purposes. The customers are solely responsible for the accuracy of the data they provide us. Should any information be incorrect and prevent shipment, deliveries, or customs clearance, we will not hold responsible and will not offer any compensation in such cases. Onlinehumanhair.com will always comply with the law, and we kindly remind users to do the same. As importers, customers are responsible for complying with all laws and regulations in their own countries. Please refer to our privacy policy for more information.

Order Acceptance

Please note that there may be certain orders that we are unable to accept and must cancel. Onlinehumanhair.com reserves the right, at sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. Onlinehumanhair.com is not responsible for late deliveries for special occasions, such as birthdays or other events. We encourage customers to place their orders in advance to ensure enough time to receive their items. All orders reported as “delivered” by shipping companies are considered delivered. Onlinehumanhair.com cannot be made liable for non-delivery in this case.

Reviews And Comments

Except as otherwise provided elsewhere in this agreement or on the site, anything that you submit or post to the site or provide to Onlinehumanhair.com, including, without limitation, ideas, know-how, techniques, questions, reviews, comments, and suggestions (collectively, “Submissions”) will be treated as non-confidential and non-proprietary. By submitting or posting, you agree to irrevocably license the entry and all IP rights related to that (excluding the moral rights such as authorship right) to Onlinehumanhair.com without charge. Onlinehumanhair.com shall have the royalty-free, worldwide, perpetual, irrevocable, and transferable right to use, copy, display, publish, transmit, adapt, translate, modify, and create derivative works from such Submissions by any means and in any form. All Submissions shall automatically become the sole and exclusive property of Onlinehumanhair.com and shall not be returned to you. You agree not to raise any dispute with any use of the entry by Onlinehumanhair.com in the future. You warrant that your Submissions, in whole or in part, are clear and free of any IP right infringement, disputes, or third-party claims. Onlinehumanhair.com assumes no liability for any misuse of copyright or any other rights of third parties by you. You undertake to defend for and indemnify losses due to using the entries for any purposes. In addition to the rights applicable to any Submission, when you post comments or reviews to the site, you also grant Onlinehumanhair.com the right to use the name you submit with any review, comment, or other content in connection with such review and comment. You represent and warrant that you own or otherwise control all of the rights to the reviews, comments, and other content that you post on this site and that use of your reviews, comments, or other content by Onlinehumanhair.com will not infringe upon or violate the rights of any third party. You shall not use a false email address, pretend to be someone other than yourself, or otherwise mislead Onlinehumanhair.com or third parties about the origin of any Submissions or Content. Onlinehumanhair.com may but shall not be obligated to remove or edit any Submissions (including comments or reviews) for any reason.

To encourage clients to review their orders, we will send an email review invitation through CusRev (an independent third-party organization) one week after the order is shipped out. To express our thanks, You will receive a 7% discount coupon upon review of your order.


Unless otherwise provided, Our Company will comply only with its minimum packing standards for the method of transportation selected. The buyer will pay the cost of all special packing, loading, or bracing requested by the buyer. The buyer shall pay for all costs of packing and shipment for the buyer’s special equipment.


Unless otherwise specified, our company will choose FedEx, UPS, DHL and other express companies as the carrier according to the customer’s choice. In any case, our company will not bear the delay and other consequences caused by the customer’s choice.

Payment Terms

The discount applies only to the invoiced value of the goods (not to taxes or freight charges). Our Company reserves the right to require advance payment or satisfactory security for the goods if the buyer’s financial condition so warrants as determined by Our Company. For example, suppose the buyer fails to make payment in accordance with the terms of this agreement or any collateral agreement or fails to comply with any provisions hereof. In that case, Our Company may cancel any unshipped portion of this order at its option (and in addition to other remedies). The buyer is to remain liable for all unpaid accounts.

Payment Method Privacy Policies

Onlinehumanhair.com provides various payment methods to make customers’ purchases more convenient. Now Paypal is open for online payment, and bank transfer is for placing large orders offline. The details about the payment method’s usage and privacy terms all accord with their policies of themselves. Fast links below for reference: Paypal: Privacy Statement details

Taxes And Duties

Prices do not include taxes. Customers are responsible for paying applicable inbound duties, taxes, and any other fees your local Customs charged; your country collects these fees. 

Please note that once the goods enter the country, the carrier pays any duties and taxes due on your behalf. This simple process ensures that the courier can deliver your package in the shortest time. Then, the goods are released to you only if you repay the duties and taxes that were paid by the carriers. 

Return Of Products

Goods can be returned in 30 days without no reason. Size wrong items and quality problem items can be exchanged. Customers returning goods are responsible for freight charges.

Force Majeure

Our Company shall not be liable for failure to perform its obligations resulting directly or indirectly from or contributed to by acts of God; acts of buyer, civil or military authority, including wage and price controls; fires; war; riot; delays in transportation; lack of or inability to obtain raw materials (including energy sources), components, labor, fuel or supplies; or other circumstances beyond Our Company’s reasonable control, whether similar or dissimilar to the previous. If certain quantities are affected, and others are not, the quantities affected shall be eliminated without liability, but the agreement shall remain unaffected. During the shortage of raw materials caused by any of the above reasons, our Company may distribute its supply of goods to each client in such manner as the Company considers fair and reasonable. In no event shall Our Company be liable for special or consequential damages for any delay for any cause. This clause is governed by the law of the place where the infringement act takes place, without considering the conflict of legal provisions. Accordingly, each side of this clause bears the court’s exclusive jurisdiction where the infringement act is located.

Marketing & Notifications

By subscribing to Email notifications, you agree to receive periodic automated marketing Emails at the Email address provided. You can UNSUBSCRIBE at any time if you don’t want to receive marketing emails anymore. 

Contact Information

Questions about the Terms and Conditions should be sent to us at service@onlinehumanhair.com.